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Website Text Messages Are So 1999

  • Writer: Betsey Duggan
    Betsey Duggan
  • Apr 27
  • 1 min read



Text platforms on websites don’t work because nobody wants to start a conversation.


They want instant answers, hand-holding, and zero friction.


A plain text platform is like putting a "Contact Us" form in 1999 and hoping someone feels motivated enough to fill it out. Spoiler: they don’t.


A chatbot forces action.


 It initiates the conversation.


 It guides them.


 It removes decision-making.


 It handles objections live.


 It funnels them toward conversion without making them think.


No chatbot = dead website traffic.

 

Chatbot = live, breathing sales machine on autopilot.

👉 Attention spans are microscopic.

👉 Trust is low.

👉 Speed wins.


If you're not spoon-feeding your visitors with a chatbot, you're losing them faster than you can say "bounce rate."

 
 
 

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