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Why Moving Companies Struggle to Book More Jobs – And How to Fix It

Writer: Betsey DugganBetsey Duggan




Moving companies often struggle with marketing due to several key challenges that prevent them from consistently booking more jobs. Here are some of the most common issues:


1. Low Search Visibility (SEO Challenges)

  • Many moving companies don’t rank well on Google due to poor local SEO strategies.

  • They fail to optimize their Google Business Profile (GBP), which is crucial for local searches like “movers near me.”

  • Lack of content marketing, such as blog posts or service pages targeting high-intent keywords.


2. High Competition in PPC Ads

  • Google Ads for moving services can be very expensive due to high competition.

  • Many companies don’t structure their ads well, wasting budget on broad, irrelevant clicks.

  • Failure to use negative keywords and ad extensions properly leads to low conversion rates.


3. Poor Online Reputation & Reviews

  • Moving companies often get mixed reviews due to the nature of the industry (delays, damages, etc.).

  • Many don’t actively request reviews from satisfied customers, leading to a review profile dominated by complaints.

  • Negative reviews scare off potential customers, especially on Google, Yelp, and BBB.


4. Weak Social Media & Content Strategy

  • Many moving companies either don’t use social media or post generic, uninspiring content.

  • They fail to showcase customer testimonials, behind-the-scenes footage, or moving tips—all of which build trust.

  • Lack of engagement with local community groups and businesses on Facebook & Instagram.


5. Unoptimized Website & Booking Process

  • Slow or outdated websites make visitors leave before booking.

  • No clear call-to-action (CTA) or online booking option, forcing people to call instead of scheduling online.

  • Lack of a chatbot to engage visitors, and even book appointments.


6. Seasonal Demand Fluctuations

  • Many moving companies rely too much on summer business and struggle in winter.

  • They don’t have strong off-season promotions or partnerships with realtors, property managers, or storage facilities to get year-round referrals.


7. Ineffective Follow-Up & Lead Nurturing

  • Many leads request quotes but never book because they’re not followed up with properly.

  • Companies don’t use automated email or SMS sequences to nurture leads and remind them to book.

  • They fail to offer discounts or urgency tactics (e.g., "Book within 24 hours for 10% off").

 
 
 

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