Online Reviews Will Make or Break Your Reputation
Plumbers, HVAC, painters, carpet cleaners, handyman companies and others in the home servivces business already know that reputation is their livelihood.
Customer reviews are one of the biggest factors that influence your reputation adnd they have to be managed properly to have an influence on your business.
For a very small cost, the work of soliciting, answering and managing all reviews should be delegated to a reputation management agency. There's too much at stake to try to do it yourself.