Lost in the Maze: How Many Patients Are Slipping Through the Cracks of Your Website?
- Betsey Duggan
- Feb 16
- 2 min read
Updated: Feb 16

Sarah had finally reached her breaking point. After years of struggling with addiction, she was ready to get help. Her hands shook as she typed “drug rehab near me” into Google, hoping to find a clinic that could offer her a way out. She clicked on a promising website—maybe this was the place that could change her life.
But the site was a maze with no clear contact information, no easy way to see if they accepted her insurance and no quick way to know if she could get help today.
After five frustrating minutes, she gave up. Her hope slipped away as quickly as it had come.
Sarah isn’t alone. Every day, people battling addiction reach out for help, only to be met with websites that make it too difficult to take the next step. They don’t have time to dig. They need answers now.
The Critical Questions Your Website Must Answer Instantly
Can they get help today?
Will their insurance cover it?
Who can they talk to—right now?
If your website doesn’t provide instant clarity, they’re gone—maybe forever. The reality? A confusing website could be costing you lives.
Removing Barriers, Saving Lives
That’s where we come in. We build conversational chatbots that eliminate frustration and guide users seamlessly to the help they need. Our solutions provide:
Clear calls to action so visitors know exactly what to do next.
Instant connection to real people who can answer urgent questions.
Frictionless navigation so no one gets lost in the maze.
When someone is at their breaking point, they don’t need more frustration. They need help. Let’s make sure no one slips through the cracks. AI will help.
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