If Patients Can’t Find Answers, They Won’t Book
- Betsey Duggan
- Apr 4
- 1 min read
The After-Work Research That Led to Nowhere
Samantha had been thinking about getting Semaglutide for weight loss for weeks.
One late night she finally had time to research seriously. She pulled up a med spa’s website, looking for:
📌 How the treatment worked
📌 Whether it was safe for her
📌 How much it would cost
But after scrolling for 10 minutes, she was still lost. No clear details, no pricing, and no way to ask questions without calling during business hours.
Frustrated, she closed the site and moved on.
Then she found another med spa’s website with a chatbot.
👋 “Hi Samantha! Have questions about Semaglutide? I can help!”
She quickly typed: “Can I take this if I have PCOS?”
Instantly, she got an answer. She kept asking questions, got clear information, and scheduled a consultation—all in less than 10 minutes.
Patients want answers when they’re ready to book. If they can’t find them, they’ll go elsewhere. A chatbot ensures they get what they need—before they move on.
Want to see how a chatbot would work for your med spa? Request a demo, we’ll record it, and send it over.
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