Five seconds.
That’s how long it takes for a visitor in crisis to decide whether they’ll stay on your website—or give up and walk away.
Five seconds to feel seen or feel lost.
Five seconds to get answers or get frustrated.
Five seconds to reach out for help or spiral deeper into despair.
For someone battling addiction, the smallest obstacle—a missing phone number, unclear instructions, or a long wait time—can be the reason they don’t get help. But what if, in those five seconds, a friendly chatbot popped up and said:
“Hey, I’m here for you. How can I help?”
That simple message keeps them from leaving. It gives them instant answers. It connects them with real support.
One small change to your website could mean one more life saved.
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